I emailed Connor some 3 months ago asking about a particular label printer. He was swift to respond and very helpful. I stay in Zimbabwe and was buying the printer using online payment methods. I had been dissapointed by two other suppliers and was rather skeptical about dealing with yet another company online. But Connor assured me the printer was IN STOCK and i went ahead and did the purchase. The printer was not only cheaper than other suppliers, it was delivered to the shipping address in Jo Burg just 3 days after i made the payment on a weekend. The printer arrived in Zim in good condition and works perfectly. Kudos to you Connor and team.